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Civil War Trust

Civil War Trust's Privacy Policy

Civil War Trust’s Privacy Policy

This Privacy Policy describes how Civil War Trust ("Civil War Trust," "we" or "us") may collect, use and share information about you. This policy applies to information we collect when you use our websites, software and mobile applications, communicate with us through other information and distribution channels (collectively, “channels”), or otherwise interact with us. 

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this policy and we may provide you with additional notice through one or more of our channels. We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices. 

Information Collected

The Civil War Trust's online and offline resources are intended to supply our members, followers and website visitors with information about battlefield preservation and the Civil War Trust's mission. In the course of providing these services, for some materials, services or transactions, you may be asked to provide your name, address, and additional information. The Civil War Trust will only collect personal information,  which you knowingly and voluntarily provide by, for example, sending queries via email, completing membership forms, or responding to surveys. 

Interactions requiring personal information include:

•  Becoming a Member
•  Donating to our organization
•  Signing petitions for political outreach
•  Signing up for email updates/newsletters
•  Entering a contest
•  Registering for an event

The types of information we collect include name, email address, zip code, billing address, shipping address, phone number, payment information, demographic information.

In some cases, we may also collect information you provide about others, such as in giving a gift membership. We will use this information to fulfill your request and will provide the recipient our standard opportunity to opt out of further marketing communication.

In addition, we automatically collect certain information when you access or use our websites or transact with us, including:

•  Log Information: We collect information such as the browser type and version, access time, pages viewed, IP address and the referring website.

•  Information Collected by Cookies and Other Tracking Technologies: We utilize cookies, web beacons (also known as "tracking pixels") and other tracking technologies to collect information about audience interactions with our websites and email communications, including information about traffic to the sites and browsing behavior. We use this information in aggregate for various purposes, such as improving our visitors’ online experience, understanding which areas and features of our sites and mobile apps are popular, understanding how visitors navigate our site, understanding campaign effectiveness, tailoring our communications, and other internal business purposes. 

How We Use Information

We use information about you for various purposes, including to:

•  Provide the services you request, process transactions and send you related information, including confirmations and receipts;

•  Respond to your comments, questions and requests;

•  Communicate with you about the Civil War Trust, including our events, news and information we think will be of interest to you. 

•  Personalize your online experience;

•  Monitor and analyze trends, usage and activities; and

•  Carry out any other purpose for which the information was collected, consistent with the commitments made in this Privacy Policy.  

Sharing of Information

We may share information:

•  With vendors, consultants and other service providers who need access to such information to carry out work on our behalf. Orders are processed through our third party payment processor, which will receive personal information, including credit card information, in order to facilitate the fulfillment process.

•  When we believe release is appropriate to comply with applicable laws, regulations, or legal processes; enforce or apply this Privacy Policy and other agreements; or protect the rights, property or safety of our organization, our members or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.  This does not include selling, renting, sharing or otherwise disclosing personally identifiable information for commercial purposes (in a way that is contrary to the commitments made in this Privacy Policy). 

•  In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our operations. If we are acquired by or merged with or into another entity, or if we or our assets are sold or transferred to another entity, your personal information may be transferred to such entity as part of the transaction, and that entity and its affiliates may use your personal information under the terms of their own privacy policies which may differ from this Privacy Policy.

•  With third parties or allow them to collect information from our websites in ways that may not be specifically described in this Privacy Policy. 

•  While we may share your name and address information, the Civil War Trust does NOT exchange phone numbers or email addresses.

We emphasize that the Civil War Trust will not provide any of your personal information to other organizations when you inform us that you have elected to opt out.  Opt Out Procedures are described below.

You may update, correct or delete your account information at any time by contacting us as described below.  Note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Opt Out Policy

The Civil War Trust provides three easy ways for you to opt-out of having any of your personal information provided to other organizations: 

1. Email: with the subject heading "Membership Confidentiality." 

2. Call: 202-367-1861 and request that you would like your information to be confidential.

3. Mail: You may also write us at: Civil War Trust, 1156 15th Street NW, Suite 900, Washington, DC 20005 

When contacting us please provide your full name, membership ID number (if you have one), and address.

Information Security 

We take our users' privacy very seriously. When users submit personal information to the Civil War Trust, we take steps designed to ensure the information remains secure both during transmission and while stored. Some of these measures include an enterprise grade firewall and a secured environment for the data storage. All sensitive donor information is stored in this manner and only accessed by authorized Civil War Trust staff through a monitored and recorded login process using secure communication and password protection.

For our users' protection, this website uses Secure Sockets Layer (SSL), the standard of World Wide Web security, whenever financial transactions are being conducted.

However, like other companies, Civil War Trust cannot guarantee 100% the security or confidentiality of the information you provide to us. Consequently, while we endeavor to safeguard your personal information against unauthorized access and disclosure, we do not warrant or guarantee the absolute security of any personal information you transmit to, from or through the websites. If you share your computer or use a computer that is accessed by the general public, remember to sign off and close your browser window when you have finished your session. This will help to ensure that others cannot access your personally identifiable information.  In the event of a breach of the confidentiality or security of your personal information, we will notify you as required by law, if reasonably possible and as reasonably necessary, so that you can take appropriate protective steps. We may notify you under such circumstances using the e-mail address(es) we have on record for you or through alternative means. Please note that once you leave our websites, whether independently or via links from the websites, the privacy policies of the site to which you migrate will apply.  This Privacy Policy applies to your interactions with us only.

Children and Privacy

The Civil War Trust websites are intended to be enjoyed by a general audience. We will not knowingly collect personally identifiable information from children under the age of thirteen (13). If children under 13 want to register with the Civil War Trust, they will need the consent of a parent or guardian. Our online registration process requires a confirmation via email, which provides the parent or legal guardian to give verifiable consent. 

Links to Third Party Sites

While the Civil War Trust is highly selective about which sites we provide links to or from our websites, we do not control those websites. We encourage you to review the privacy policies posted on these third party sites, as these policies will govern treatment of your personal information on those websites.


In addition to information collected automatically, we use cookies, which are small pieces of information sent to your browser. These cookies do not collect personally identifiable information. Cookies are used to track usage patterns, traffic trends, and customer behavior, as well as to record other information from the websites.

Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of some areas of our websites. 

International Users

Our operations are conducted within the United States. If you access our websites from outside the United States, your connection may be through and to servers located in your country or the United States. Any personal information you provide may be processed and maintained in the United States on servers and/or other network systems operated by or for Civil War Trust’s benefit. Regardless of where you live, you consent to have your Personal Information transferred, processed and stored in the United States, and allow Civil War Trust to use and collect your personal information in accordance with this Privacy Policy.  IF THE JURISDICTION IN WHICH YOU ARE LOCATED OR YOUR COUNTRY OF ORIGIN HAS LAWS OR REGULATIONS WHICH REQUIRE THAT YOUR PERSONAL INFORMATION BE RECEIVED USED, SAVED, TRANSFERRED AND/OR OTHERWISE HANDLED IN A MANNER DIFFERENT THAN AS STATED IN THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO UTILIZE THE WEBSITES.  If you access the websites from and/or reside outside of the United States, your information may be stored, transmitted and shared in accordance with U.S. data privacy laws which may not be equivalent to those in effect in your country.  YOU EXPRESSLY AGREE THAT YOU WILL NOT USE THE WEBSITES WITH ANY EXPECTATION OF GREATER PRIVACY RIGHTS THAN THOSE TO WHICH YOU HAVE EXPRESSLY AGREED AS STATED IN THIS PRIVACY POLICY. 

California Residents

In addition to the other rights described in this Privacy Policy, California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. If you are a resident of California, you have the right to submit a request to Civil War Trust and receive the following information within 30 days of its receipt of that request: (1) the types of personal information disclosed to third parties during the immediately preceding calendar year, (2) the names and addresses of third parties that received the personal information, and (3) if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of its products or services. You are entitled to receive a copy of this information in a standardized format.  Information provided will not be specific to you individually. All such requests must be in writing and sent to us at the contact information above. Civil War Trust permits California residents to opt out of having their information shared with third parties for direct marketing purposes.  

Governing Law

The site and this Privacy Policy are governed by the laws of Virginia and all disputes shall be subject to the jurisdiction of the state and federal courts serving the Eastern District of the Commonwealth of Virginia.  You agree to waive all right to a jury trial in connection with disputes arising under this Privacy Policy.  In no event shall Civil War Trust ever be liable to you for indirect, consequential, or punitive damages and Civil War Trust’s maximum liability to you in connection with this Privacy Policy shall be $100.  The laws of some jurisdictions may make the foregoing inapplicable to you.

Contact Us

If you have any questions about this Privacy Policy, please contact us by: 

 Phone: 202 367-1861 or  Email:

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